She and her team are professional, courteous, have thorough communication skills (which is so important), and brought us through an intimidating experience successfully. Feeling vulnerable and out of our locus of control, handing it over to her firm was unquestionably the right thing to do. She not only resolved the problem well, but far sooner than we even realized was possible. No one wants to need an attorney, but what peace it brings when you put yourself/your loved ones lives into capable hands!